If your travel schedule has been altered and you must cancel your Scoot reservation, don’t panic — the airline makes it easy and convenient for you. In this blog, we will guide you step-by-step on how to cancel a Scoot flight online and give you an idea of the Scoot Airlines flight cancellation policy, so you can do everything hassle-free and without incurring unnecessary costs.
Easy Steps to Cancel Your Scoot Flight Online
The most convenient method of canceling your Scoot ticket is via the website or mobile app. To cancel online, follow this process:
- Go to FlyScoot.com or open the Scoot app.
- Click on Manage My Booking.
- Log in by entering your booking reference and last name.
- Choose the flight to be canceled.
- Proceed with the instructions and confirm your cancellation.
- Once you’ve finished, Scoot will mail you a cancellation confirmation. Save this for your records.
Alternative Cancellation Methods
If you’re unable to cancel online, Scoot offers two other ways:
Phone Cancellation: Call Scoot’s customer support. Phone Scoot customer service. Look up the regional number under the “Contact Us” page on their website. Give your booking details to the representative and they will assist you with cancelling.
At the Airport: You can also cancel your flight at the Scoot Airport Ticket Office (ATO). Just visit the airport before departure, go to the helpdesk, and ask an agent to assist with your cancellation.
Scoot Airlines Flight Cancellation Policy – Key Highlights
Knowing the Scoot Airlines flight cancellation policy ensures you perform the proper steps and comply with all requirements:
- You can cancel the flight 4 hours prior to departure.
- Destination changes are not allowed. You’ll need to cancel and book a new flight if needed.
- If your ticket was part of a promotion or included a discount code, those benefits may be reversed upon cancellation.
- Depending on the fare type, you may or may not receive a refund.
- Scoot will refund the amount (if applicable) directly to your original payment method
The Scoot Airlines flight cancel policy ensures that both passengers and the airline are protected during unexpected changes.
Consider Changing Instead of Canceling
Not sure about canceling completely? Scoot allows you to change the date and time (not destination) of your flight. You can do this online, subject to fees and fare differences.
Final words
With the full Scoot Airlines ticket change process now under your belt, you can make any booking adjustment with confidence. Online, by phone, or at the airport, Scoot offers choices to keep you in charge of your plans.
Got this? Head to FlyScoot.com and take control of your booking today!
